Privacy & Cookie Policy

• Account data, such as name, email, phone number, authentication status, role, location preferences, profile details, and account settings.
• Listing data, such as property descriptions, categories, availability, pricing signals, media, location details, ownership or authority statements, moderation status, and draft or revision history.
• Enquiry and inbox data, such as messages, enquiry details, listing references, participant roles, timestamps, delivery status, and moderation or safety metadata.
• Verification data, such as partner or broker information, business details, uploaded documents, verification decisions, and review notes where required for trust and safety.
• Billing metadata, such as plan selection, subscription status, invoice or checkout references, payment processor identifiers, tax information, and payment event records. Guzlands does not intentionally store full card numbers.
• Device, log, and usage data, such as IP address, browser, device, approximate location signals, pages viewed, errors, security events, cookies, and similar technical identifiers.

• Operate accounts, authentication, onboarding, phone verification, listing workflows, search, enquiries, billing, notifications, and admin operations.
• Publish and display public-safe listing information on search, listing, SEO, and discovery surfaces.
• Review listings, enquiries, accounts, partner verification requests, reports, and suspected misuse.
• Process payments, subscriptions, invoices, refunds, taxes, failed payments, and billing support.
• Send service messages, security notices, enquiry updates, billing notices, legal updates, and optional communications where permitted.
• Improve reliability, security, search quality, abuse prevention, analytics, and platform performance.
• Comply with legal obligations, respond to lawful requests, resolve disputes, enforce terms, and protect users, Guzlands, and the marketplace.

Guzlands may use cookies, local storage, pixels, device identifiers, and similar technologies for essential platform functions, authentication, preferences, security, fraud prevention, performance, analytics, and service improvement.

Some cookies are necessary for the platform to work. Others may support analytics, preferences, or marketing where enabled and permitted. You can manage cookies through browser settings and any consent tools provided on Guzlands. Blocking some cookies may affect login, search, forms, billing, or account features.

Guzlands may share information with service providers that support hosting, Firebase authentication, Firestore, storage, search, maps, payment processing, email, analytics, security, monitoring, customer support, legal, accounting, and operational services. These providers may process information under their own contracts and policies.

Guzlands may also disclose information where required or appropriate for legal compliance, court orders, regulator or law enforcement requests, fraud prevention, safety, tax, audit, corporate transactions, dispute handling, or enforcement of platform terms.

Public listing pages and search results may show public-safe listing information, media, general location, lister or partner context, and marketplace labels. Exact address, private contact details, verification documents, moderation internals, payment records, and private account data are not intended to be public unless a feature clearly says otherwise.

Enquiries and inbox messages are shared with the relevant participants and may be reviewed by Guzlands for safety, support, moderation, delivery, and dispute handling.

Guzlands retains information for as long as reasonably needed to provide the platform, maintain records, support users, prevent fraud, enforce policies, comply with law, resolve disputes, preserve audit history, and protect marketplace integrity.

Some records may be retained after account closure, archive, deletion request, listing removal, or subscription cancellation where necessary for legal, tax, billing, security, fraud-prevention, dispute, moderation, audit, or operational reasons.

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent, objection, or information about how your personal data is processed. These rights may be limited by law, security, fraud prevention, audit, dispute, tax, billing, or marketplace-integrity requirements.

Send privacy requests through the Grievance page or by emailing info@guzlands.com. Guzlands may ask you to verify your identity and account relationship before acting on a request.

Guzlands uses technical, administrative, and operational safeguards intended to protect information against unauthorised access, misuse, loss, alteration, and disclosure. No internet service can be guaranteed to be completely secure. Users should use strong authentication, keep devices and email accounts secure, and report suspicious activity.

Detailed security procedures, infrastructure details, incident playbooks, and internal controls are kept internal to protect the platform and its users.

Guzlands may be accessed globally. Information may be processed in India and other jurisdictions where Guzlands, its infrastructure, or its service providers operate. These jurisdictions may have data protection laws different from those in your location.

Users are responsible for complying with applicable real estate, brokerage, zoning, licensing, hospitality, tax, consumer protection, advertising, data protection, and professional regulations in their jurisdiction.

Guzlands is intended for adults and business users. It is not directed to children or minors. Users should not create accounts, submit listings, send enquiries, or purchase services if they are not legally able to do so in their jurisdiction.

Guzlands may update this policy from time to time. Updated versions will be posted with a revised date. For privacy requests, cookie questions, data concerns, complaints, or grievance redressal, use the Legal Contact, Complaints & Grievance Redressal page.