Plans, Billing, Refunds & Paid Visibility

Guzlands may offer free and paid services, including listing capacity, subscription plans, account tools, promoted or featured visibility, sponsored placements, digital listing support, verification-review workflows, or other marketplace services where explicitly made available.

If a paid product is not shown in checkout or confirmed in writing by Guzlands, it is not included in your current plan. Plan names, limits, prices, billing cycles, and included features may change over time.

Paid visibility, featured placement, sponsored placement, or advertising products may affect how a listing is displayed where such products are offered. They do not mean Guzlands endorses the listing, verifies title or ownership, guarantees ranking, guarantees impressions, guarantees enquiries, guarantees qualified leads, guarantees conversions, or guarantees a transaction.

Guzlands may label, limit, pause, reject, or remove paid visibility where required for law, user clarity, marketplace integrity, inventory quality, policy enforcement, or operational reasons.

• Billing cycles and renewal terms are shown during checkout or in the billing area.
• Prices may be shown in a supported currency and may include or exclude taxes depending on the plan, jurisdiction, and checkout flow.
• Banks, card issuers, and payment processors may charge currency conversion, foreign transaction, or payment-method fees.
• Payments may be processed by third-party processors such as Razorpay or another provider shown during checkout.
• Guzlands may store payment metadata, subscription status, processor identifiers, invoices, and billing event records, but does not intentionally store full card numbers.

If a payment fails, is reversed, disputed, cancelled, or cannot be verified, Guzlands may retry billing, request updated payment information, pause paid features, reduce plan limits, downgrade access, suspend paid visibility, or restrict account features where appropriate.

You may cancel or manage paid services through the account billing area where available, through the payment processor where supported, or by contacting Guzlands. Cancellation normally affects future renewal or future access. It does not automatically erase past invoices, usage records, audit records, enquiries, listings, or payment obligations already incurred.

Unless a checkout page, plan-specific term, applicable law, or written agreement says otherwise, fees for digital platform access, subscription periods, paid visibility, listing capacity, and marketplace services are generally non-refundable once service access has started or the relevant billing period has begun.

Guzlands may consider refund requests in good faith for duplicate charges, verified billing errors, unauthorised payments, unavailable service access caused by Guzlands, or other circumstances required by applicable law. Refunds may be declined for policy breaches, removed listings, poor listing performance, lack of enquiries, ranking changes, user error, external processor fees, or dissatisfaction with outcomes that were not guaranteed.

Guzlands provides digital marketplace services. There is no physical shipping for subscriptions, listing capacity, paid visibility, account tools, or platform access. Digital service access is generally delivered through your account, listing workflow, billing status, visibility controls, or support-confirmed activation.

Paid services do not guarantee views, enquiries, qualified leads, rankings, clicks, site visits, offers, negotiations, revenue, financing, approvals, conversions, transactions, or any commercial result. Users remain responsible for listing quality, pricing, legality, authority, responsiveness, due diligence, and transaction decisions.

For billing questions, failed payments, suspected duplicate charges, invoice issues, cancellation issues, refund requests, or payment disputes, use the Grievance page and include your account email, plan, payment date, amount, processor reference, invoice reference if available, and a short explanation.